Bringing Structure to Workforce Management

As workforce complexity grows, myFacility brings structure back.

Laptop displaying MyFacility interface showing shift management and workforce visibility, on a white circular table.

Backed by Uniting

myFacility is proudly part of the Uniting NSW.ACT family.

This reflects a shared commitment to improving care outcomes through stronger systems, better coordination and practical, real-world solutions.

Uniting is one of Australia’s largest and most respected care organisations, bringing deep experience across aged care, disability and community services.

This connection ensures myFacility is grounded in the realities of care delivery, not built in isolation.

Why we built myFacility

myFacility was built in response to a familiar challenge across care environments: workforce pressure is not new, but the complexity around managing it has grown.

Too many disconnected processes

Providers are often managing workforce supply, communication, visibility and coordination across multiple manual or fragmented systems.

Too little operational clarity

When staffing workflows are fragmented, consistency, oversight and confidence become harder to maintain across facilities and teams.

A need for practical structure

myFacility was created to bring workforce activity into one connected system, helping providers manage staffing with more visibility, control and structure.

Built with provider realities in mind. myFacility is grounded in the operational demands of care delivery, not designed in isolation from them.
myFacility team

Our values

The way we build myFacility is shaped by the same principles providers need in day-to-day operations.

Clarity

We believe workforce coordination should be easier to understand, easier to manage and easier to act on.

Accountability

Providers remain responsible for care delivery and workforce decisions, and our platform is designed to support that responsibility clearly.

Practicality

We focus on systems that work in real operational environments, not abstract solutions that ignore frontline realities.

What guides us

We are focused on helping providers coordinate workforce supply in a way that feels more structured, more visible and more sustainable over time.

Visibility over guesswork

Better workforce management starts with clearer line of sight across staffing demand, supply and operational activity.

Structure over fragmentation

Connected processes help reduce inconsistency, remove unnecessary admin and improve coordination across sites.

Support for regulated care

Everything we build is intended to support environments where compliance, governance and operational confidence matter every day.

Backed by Uniting, shaped for care. Our team brings together platform thinking with real understanding of provider operations, coordination challenges and regulated care environments.

Workforce pressure in care is not new.

What has changed is complexity.

More providers. More communication. Less visibility.

myFacility was built to bring structure back.

What we do

myFacility helps providers post shifts, access workforce supply, and manage staffing through one connected system.

Clear visibility across staffing demand and activity
Access to a connected workforce network
Greater control over how shifts are filled

myFacility is not a staffing agency. It is the platform that simplifies how workforce supply is managed.

Why it matters

Providers are not short of workforce options. They are managing too many disconnected processes.

Fragmentation reduces visibility, consistency and control. Structure restores it.

Nurses having a discussion in a hospital office, with an elderly woman and another nurse in the background. Workforce management software helping care teams manage shifts efficiently

How myFacility works

myFacility brings the entire staffing process into one place.

Providers can post shifts, view available workers, manage compliance, and track staffing activity through a single platform.

Instead of managing multiple providers individually, workforce coordination happens through one connected system.

Built for regulated care

Designed for aged care, disability, and home care providers.

Supports:
Multi-site workforce management
Real-time visibility across facilities
More consistent, structured processes

One platform for clearer staffing coordination.

01

Providers stay accountable

Care delivery, compliance, workforce decisions and reporting remain with the provider.

02

Workflows become clearer

Structured processes support coordination, documentation and operational visibility.

03

Control is strengthened

Providers maintain oversight while reducing fragmentation across workforce supply.

Governance remains with the provider. myFacility supports visibility and coordination without replacing provider responsibility.

Move beyond fragmented staffing

Bring structure, visibility, and control into one platform.