Terms of Use
Please read these Platform User Terms carefully, as they set out the basis upon which we license the Platform for use.
Before you access the Platform, we will ask you to give your express agreement to the provisions of these Platform User Terms.
Acceptance
These Terms of Use govern your access to and use of the myFacility platform.
By accessing or using myFacility, you agree to be bound by these Terms. If you do not agree, you must not use the platform.
About myFacility
myFacility is a workforce management platform designed to help providers:
myFacility provides the platform only. It does not provide staffing services or deliver care.
Use of the platform
You agree to use myFacility only for lawful purposes and in accordance with these Terms.
You must not:
User accounts
To use myFacility, you may be required to create an account.
You are responsible for:
You must notify us immediately if you become aware of any unauthorised use.
Platform availability
We use reasonable efforts to ensure the platform is available and functioning.
However, we do not guarantee uninterrupted or error-free access.
We may suspend or restrict access for maintenance, updates or operational reasons.
Data and information
You retain ownership of any data you upload to the platform.
By using myFacility, you grant us a licence to use, store and process your data as required to operate and improve the platform.
You are responsible for ensuring that your data:
Fees and payments
Access to myFacility may be subject to fees as agreed.
All fees are:
We reserve the right to update pricing with reasonable notice.
Third-party services
myFacility may integrate with or connect to third-party services.
We are not responsible for:
No provision of care or staffing
myFacility is a platform only.
We do not:
Any workforce engagement or care delivery remains the responsibility of the provider.
Compliance and responsibility
Providers remain responsible for:
myFacility supports workflow, visibility and coordination but does not replace provider obligations.
Limitation of liability
To the extent permitted by law, myFacility is provided on an “as is” basis.
We are not liable for:
Our total liability is limited to the fees paid by you in the 12 months preceding the claim.
Indemnity
You agree to indemnify us against any claims, losses or liabilities arising from:
Termination
We may suspend or terminate your access to myFacility at any time if:
You may stop using the platform at any time.
Changes to these Terms
We may update these Terms from time to time.
Continued use of myFacility constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by the laws of New South Wales, Australia.
Contact
For any questions regarding these Terms, please contact us via the Contact page.
Contact Us